Returns & Exchanges
We want you to be completely satisfied with your Sole Bliss purchase. If your new shoes aren't a perfect fit, you can return unworn items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn footwear back in its original designer box and secure it inside a mailing bag or shipping carton to prevent damage.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off & Refund
Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.