Returns & Exchanges

We want you to be completely satisfied with your Sole Bliss purchase. If your new shoes aren't a perfect fit, you can return unworn items in their original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn footwear back in its original designer box and secure it inside a mailing bag or shipping carton to prevent damage.

  • 3.
    Attach the Label

    Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

  • 4.
    Drop Off & Refund

    Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.